Akhmuth Sayed, regional manager of ROTOCON’s KwaZulu-Natal branch, recently commemorated his 20-year journey with the company. Reflecting on his tenure, Akhmuth highlights ROTOCON’s pivotal role in establishing an efficient logistical trade route between Europe and Africa.
‘We’ve cultivated a highly effective logistics department that goes above and beyond the standard courier services,’ says Akhmuth. ‘Our direct partnerships with industry giants like DHL, FedEx and UPS enable us to offer unparalleled solutions to our customers. We meticulously oversee every aspect of their orders, ensuring seamless delivery.’
Akhmuth elaborates on the commitment to customer satisfaction: ‘In instances where shipments encounter delays at Johannesburg customs, impeding timely delivery to Durban, our dedicated logistics team intervenes. At our own expense, we expedite the process by arranging immediate flights to Durban. This proactive approach minimises any potential downtime for our valued customers.’
He says that at ROTOCON, excellence isn’t just a goal – it’s a standard upheld through unwavering dedication and innovative solutions.
